Why am I receiving invitations and reminders again?
Why am I receiving invitations and reminders again? I have already successfully completed the training and even have a certificate.
Symptom: You receive new invitations and reminders by email for trainings that you have already completed successfully and for which you can even find a certificate under “My Certificates”.
- Cause: Trainings in your organization are repeated on a regular basis. Since a new cycle has started, your course has been marked as “open” again and you received a new invitation or reminder for the new training cycle.
- Solution: Complete the training(s) again.
For any questions about deadlines or the reasons behind this new period, please contact your internal learning manager directly. lawpilots supports training initiatives only on a technical level — the management of training periods as well as the entire internal organization are fully the responsibility of your company / learning management.
💡Who is my "Learning Manager"?
The learning manager is typically a person from your Human Resources (HR) department, a Compliance Officer, or your direct supervisor. In some cases, the IT department can also help. This is the person or department that originally registered you for the training.