My name has changed / is misspelled
My name has changed / is misspelled on the certificate
Symptom: Your name in the LMS+ and/or on the certificate is not correct because it has either changed (e.g., due to marriage) or it contains a typo.
Solution: Your name can be adjusted/corrected afterwards.
However, since this is a change of personal data, for data protection and compliance reasons this change must be initiated by your internal learning manager. The lawpilots service is not allowed to do this directly for you.
Therefore, for any changes please always contact your internal contact person responsible for trainings.
Your learning manager can either make the change directly in the system themselves or—if a deeper technical intervention is required—commission lawpilots to make the adjustment.
💡Who is my "Learning Manager"?
The learning manager is typically a person from your Human Resources (HR) department, a Compliance Officer, or your direct supervisor. In some cases, the IT department can also help. This is the person or department that originally registered you for the training.