Knowledge Base
Knowledge Base
Getting Started
Welcome to LMS+Which devices and browsers are supported by LMS+?Our dedication to accessibility
Login Method Configuration
Your guide through the LMS+
A guide to lawpilots LMS+ user typesDifferent areas in the LMS+
Learning Management
How is the Learning Management area organized?
Administration
Learners
Troubleshooting Guide
General Help for LearnersResend registration link(New) password cannot be savedError on login or via invitation or reminder link in emailAlternative training start without email linkLoading issues in TrainingsCompletion not saved / No certificateReminders despite completed trainingManaging Long-Term AbsencesName Correction – Data Record Correction
Training Courses
My Account
How to start an e-learning courseWhere can you find all the e-learning courses assigned to you?How to view and download your certificates
Billings and Plans
How to cancel your LMS+ subscription?How to check or update your billing information
Troubleshooting
Help and Contact
Your Questions, Our Answers
FAQs
Platform Glossary
LMS+ Glossary
Technical Guides
Personio Integration
Client LMS
What is SCORM and why does it matter for Learning Managers?How to create a certificate for your own LMSFAQs
5. ⚙️ Settings & Account Management
Set up and manage business units in LMS+
Learner Help / FAQ
Getting started - OnboardingvideoWho is my Learning Administrator?Registration link expiredWhy can't I save my password?Login Problems with LMS+ / Trainings doesn’t start via email linkTraining doesn’t start – videos /images don’t load Training incomplete / No certificate'My Trainings’ section is empty.Why am I receiving invitations and reminders again?My name has changed / is misspelledI will be absent for a longer periodWhat to do with the downloaded certificate

General Help for Learners

At the start of your training project, it can be very helpful to familiarize your learners in advance with basic information about our LMS+ and the general process.

For this purpose, we have created a short introductory video that you can easily forward to your learners. The video is available in two languages:

Additionally, we have created an overview with the most frequently asked questions and answers (FAQ) by and for learners. This is also available in two languages:

Feel free to forward the links to your team/your learners to ensure a smooth start for everyone!

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