FAQs

Introduction

This article answers the most common questions from clients who use SCORM packages in their own Learning Management System (LMS) instead of accessing Trainings directly in LMS+.

Frequently asked questions

Can I use SCORM trainings in any LMS?

Yes. If your LMS supports SCORM files (or xAPi), you can use lawpilots trainings.

Are lawpilots Trainings compatible with common LMS systems?

Yes. Our SCORM files are built to work with most standard LMS platforms, such as Moodle, Blackboard, Canvas, SAP SuccessFactors, and Cornerstone.
To ensure compatibility, check that your LMS supports SCORM 1.2 or xAPI, accepts ZIP packages, and can process the complete/incomplete status.

Do I need technical knowledge to upload a SCORM package?

Generally, no. Uploading is straightforward, but the exact process depends on your LMS. Your LMS administrator can help if needed.

What if my LMS supports xAPI instead of SCORM?

You can use xAPI for even more detailed tracking if your LMS allows it.

What status is transferred from lawpilots SCORM files?

The SCORM package transfers only complete/incomplete status. No percentage progress is tracked.

Does SCORM tracking transfer progress within a Training (e.g. milestones / percentage)?

No. SCORM files only transfer the complete/incomplete status. Intermediate milestones or percentages are not tracked.

In what file format is a SCORM package uploaded into an LMS?

The SCORM package is uploaded as a ZIP file. Uploading individual components is not supported.

Which SCORM formats are supported?

Our Trainings are provided in SCORM 1.2 or xAPI format.

Are xAPI and CMI5 the same? Does lawpilots support CMI5?

No. CMI5 is not the same as xAPI. You can find a comparison here: Comparison of SCORM, xAPI, and CMI5.
Currently, lawpilots does not support CMI5.

How do surveys within Trainings work?

Some Trainings include surveys (for example: “Have you ever been offered gifts as part of your work?”).
The results shown are not limited to your company. They include responses from all participants who have completed that Training across all lawpilots customers.
The statistics reflect all answers given since the Training was first published. This means the time period varies: some Trainings have been live for several years, others only for one or two.
Once a survey has been answered, it cannot be answered again if it appears in another Training or in a repeated session of the same Training.

Can survey results be filtered by company?

No. Survey results are aggregated across all participants and cannot be limited to a single company.

Why are Trainings sometimes automatically marked as “complete” in the second year?

Training progress is stored in your LMS, not in the SCORM file. If a Training is immediately shown as “complete,” common reasons include:
The LMS has a completion rule that does not use SCORM tracking (for example: “mark as complete on start”).
SCORM tracking was deactivated or not configured correctly during upload.
Old learner data was copied over when the Training was reassigned.
The LMS automatically marks all new assignments as completed.

Do Trainings include quizzes?

Yes. All Trainings include interactive quizzes.

Do learners receive a certificate after completing a Training?

No. Certificates must be generated by your LMS. We are happy to provide you with a template and relevant information how to create certificates in your LMS.

Are multiple languages included in a single SCORM package?

No. Each language is provided as a separate SCORM package.

If a single package is needed, how can that be arranged?

If you need a single package for multiple Trainings or multiple parts (sometimes called Multi-SCORM), please request Multiscorm.
Get in touch with your account manager to arrange this.

How does license assignment and consumption work when using SCORM delivery in our own LMS?

When using lawpilots courses via SCORM delivery in your own LMS, license usage is based on a trust-based model.
Reporting and license tracking are handled on your side, but lawpilots reserves the right to perform random sample checks if needed.
Each completed training consumes one license.
If your current license volume is not sufficient for a given training cycle, please contact your Account Manager to arrange additional licenses.

With the SCORM integration in place, can we stop using the lawpilots platform altogether?

Yes. Once the SCORM integration is active, no actions are required in the lawpilots platform anymore.
This applies especially to customers who previously used the lawpilots platform and have now fully switched to their own LMS.
All user management (e.g. adding, deactivating, or archiving employees) takes place entirely within your LMS.

Are there any best practices or requirements for SCORM usage (e.g. completion tracking, reporting, and retraining intervals)?

The SCORM integration automatically tracks and reports course completions through your LMS. To ensure accurate synchronization and compliance reporting, please make sure that:
* the course runs in tracking mode (not preview),
* completion is automatically marked when a learner finishes the course (no manual confirmation required), and
* retraining intervals are usually 12 months (other cycles may apply if specifically agreed upon).
lawpilots SCORM files transfer the status "Complete/Incomplete" to your LMS.
When the next training cycle starts (usually once per year), please reach out to lawpilots for the latest updated SCORM files. You will automatically receive new versions once a year — and additionally whenever important legal updates are released.
Always use the most recent files provided by lawpilots to avoid potential issues. For example, if participants appear as “completed” immediately after starting the course (typically in the second training cycle), this is usually caused by LMS configuration settings rather than by the SCORM file itself — an issue that can be prevented by uploading the latest version.

How to set up SCORM packages in your LMS (draft/future link)

Supported SCORM and xAPI formats (draft/future link)

Troubleshooting

Training shows as complete immediately after assignment
Check your LMS completion rules and ensure SCORM tracking is enabled.

Missing certificate after completion
Configure certificate generation in your LMS, as lawpilots does not provide certificates.